Privacy Policy
Effective from 1st June 2020
www.gradfuel.co is operated by Gradfuel (SBV Recruitment
Limited). Gradfuel is registered in England and Wales under company number 11821953. Gradfuel registered address is The Old Chapel, Union Way, Witney,
England, OX28 6HD.
Gradfuel is part of SBV Recruitment Limited. Gradfuel is an online job board business
that operates job portals accurately matching candidates with companies.
We take data protection very seriously and understand the importance of protecting your
privacy and Personal Information. “Personal Information” is information that identifies you as an
individual such as your name, date of birth, email address, IP address and CV.
How do we collect information from you?
We collect and use your Personal Information in accordance with this Privacy Policy.
The majority of the Personal Information you provide to us is made through our Facebook Messenger Bot and
when you give us your CV or job cover letter to a job
application.
Please do not submit such Personal Information to us if you do not wish us to
collect it.
Please be aware that we may also infer certain information about you from your
expressed search preferences. We also collect from:
- our websites (the “Websites”);
- the software applications made available by us for use on or through computers
and mobile devices;
- cookies (“Cookies”);
- publicly available information; and,
- other tools and applications (our “Online Content”).
What Personal Information do we collect?
Personal Information we collect about you may include the following:
- General identification and contact information: your name; address; email; IP
address; telephone details; gender.
- Information enabling us to provide products and services: age, location, university attended, grades received, that
enable identification of job search (for example, post code or job role).
- Marketing preferences: enter a contest or prize draw or other sales promotion, or
respond to a voluntary customer satisfaction survey.
- Statistical information: aggregate statistical information about site visitors
and users for internal use and for other lawful purposes e.g. Average number of Business Graduates.. We provide
this information to customers, advertisers, suppliers and other reputable third parties. Where we provide such
information we will provide this in an anonymous format and not include any Personal Information.
- Information from Apps: submit comments to the Site, participate in message
boards, blogs, send us emails or any other user generated content facility.
- Publicly available information in relation to professional history: educational
background; employment history; skills and experience; professional licenses and affiliations; educational and
professional qualifications.
- Special category data - Ethnicity, if you choose to give said details.
- We collect only data that is relevant and limited to what is necessary in relation to the purposes of our services.
What legal basis do we rely on to process your Personal
Information?
Consent
On some occasions, Gradfuel processes your data with your consent. For example, we rely
on consent when we send promotional material. You have the right to withdraw consent at any time. Where consent is
the only legal basis for processing, we will cease to process data after consent is withdrawn.
The processing is necessary to fulfil a contract
Gradfuel may process your data when we need to do this to
fulfil a contract with you, such as to send your CV to an employer or recruiter for a specific job
application.
Legitimate Interest
Gradfuel also processes your data when it is in our
legitimate interests to do this and when these interests are not overridden by your data protection rights.
Our legitimate interests include:
- ensuring the security and integrity of our Services and in ensuring that our
Websites and Portal operate effectively;
- selling and supplying goods and services to our customers;
- protecting customers, employees and other individuals and maintaining their
safety, health and welfare;
- promoting, marketing and advertising our products and services;
- sending promotional communications which are relevant and tailored to individual
customers;
- understanding our customers’ behaviour, activities, preferences, and
needs;
- improving existing products and services and developing new products and
services;
- handling customer contacts, queries, complaints or disputes; and,
- fulfilling our duties to our customers, colleagues, shareholders and other
stakeholders.
The processing is necessary because of a legal obligation that
applies
Gradfuel may process your data to comply with our legal and regulatory obligations,
e.g. preventing, investigating and detecting crime, fraud or anti-social behaviour and prosecuting offenders,
including working with law enforcement agencies.
Recruiters and other agents
In the course of our business to help you search for and get a job, Gradfuel may make
Personal Information available to third parties such as recruiters and other intermediaries and agents and other
business partners. The amount of information we share with recruiters will depend on the options you select when
you consent. Depending on your preferences, we may also share your application history (jobs
you have applied for and when you applied for them). You can change the information recruiters can see about you
at any time by updating your details and preferences in by emailing us (see address below).
Our service providers
This includes external third-party service providers, such as accountants, auditors,
experts, lawyers and other outside professional advisors; IT systems, support and hosting service providers;
printing, advertising, marketing and market research and analysis service providers; document and records
management providers; technical engineers; data storage and cloud providers and similar third-party vendors and
outsourced service providers that assist us in carrying out business activities.
Governmental authorities and third parties involved in court
action
Gradfuel may share Personal Information with governmental
or other public authorities (including, but not limited to, workers’ compensation boards, courts, law
enforcement, tax authorities and criminal investigations agencies); and third-party civil legal process
participants and their accountants, auditors, lawyers and other advisors and representatives as we believe to be
necessary or appropriate: (a) to comply with applicable law, including laws outside your country of residence; (b)
to comply with legal process; (c) to respond to requests from public and government authorities including public
and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to
protect our operations or those of any of our group companies; (f) to protect our rights, privacy, safety or
property, and that of our group companies, you or others; and (g) to allow us to pursue available remedies or
limit our damages.
Other third parties
Occasionally, we may share Personal Information with other third parties. We will
always do this under contract and in accordance with your instructions.
How we use Personal Information?
We use Personal Information to do some or all of the following:
- Communicate with you as part of our business;
- Send you important information regarding changes to our policies, other terms and
conditions, the Gradfuel Website and Portal and other administrative information;
- Provide improved quality, training and security and manage other commercial
risks;
- Carry out market research and analysis, including satisfaction surveys;
- Provide marketing information to you (including information about other products
and services offered by selected third-party partners) in accordance with preferences you have expressed. Please
be aware you can always change these by emailing us;
- Personalise your experience on the Gradfuel Website and Portal by
presenting information and advertisements tailored to you;
- Develop and improve our Website, Portal and Services (where possible we will
anonymise your information before we do this);
- The CV used to apply is evaluated automatically against the job advert using real
recruiters’ assessments on various candidates as a point of reference. We may highlight applications
evaluated as a significant match. All Applications, regardless of this evaluation, are delivered to the
recruiter for them to review;
- Allow you to participate in contests, prize draws and similar promotions, and to
administer these activities. Some of these activities have additional terms and conditions, which could contain
additional information about how we use and disclose your Personal Information, so we suggest that you read
these carefully;
- Facilitate social media sharing functionality;
- Manage our infrastructure and business operations, and comply with internal
policies and procedures, including those relating to auditing; finance and accounting; billing and collections;
IT systems; data and website hosting; business continuity; and records, document and print management;
- Resolve complaints, and handle requests for data access or correction;
- Comply with applicable laws and regulatory obligations (including laws outside
your country of residence), such as those relating to anti-money laundering and anti-terrorism; comply with
legal process; and respond to requests from public and governmental authorities (including those outside your
country of residence);
- Establish and defend legal rights; protect our operations or those of any of our
group companies or insurance business partners, our rights, privacy, safety or property, and/or that of our
group companies, you or others; and pursue available remedies or limit our damages.
International Transfers of Personal Information
Personal Information which you supply to us is generally stored and kept inside the
European Economic Area.
However, due to the nature of our global business and the technologies required, your
Personal Information may be transferred to third party service providers outside the EEA, in countries where there
may be a lower legal level of data protection. Therefore, as far as you make your profile searchable to
recruiters, a recruiter could also be located outside of the EU/EEA. That means that as part of the contract
between you and us, it might be necessary that your profile is accessed from a country that does not have the same
level of data protection as the EU or EEA. In such situations, we transfer the minimum amount of data necessary,
anonymise it where possible and enter legal contracts to aim to ensure these third parties handle your Personal
Information in accordance with this Privacy Policy and the European levels of data protection.
How can you manage or delete Personal Information?
When you access our website online, portal or messenger bot, we store some information
about you. If you would like to view your personal information and data you can send an email to our Data Protection Officer (DPO)
(see below) and said information will be sent to you within 30 days.
Your CV can be viewed by Gradfuel customers, if you have consented to this. This is the
default setting. Further, when your profile is searchable your application activity (e.g. number of applications,
job titles, locations & salaries) will be visible to Gradfuel customers. Such visibility can also be provided
through browser plugins or other software that we or our group companies offer if our customers visit certain
social media websites about you. This is also the default setting.
Please note that Gradfuel reserves the right to remove from our database, CVs which
include any content that we consider to be illegal or offensive. We will respect the choices you make to limit
sharing or visibility settings of your data.
However, if you would like to permanently delete your account, you can send an email to
our Data Protection Officer (DPO) (see below) with the subject line “Permanently delete my information and
account”. Please do not forget to tell us who you are.
It is important for you to protect against unauthorised access to your password and to
your computers, devices, and applications. Be sure to sign off when you finish using a shared computer.
We do not penalise those who wish to delete their data and personal information.
We do not charge for data requests.
Security
Gradfuel is committed to keeping your personal data safe and secure from unauthorised
access to or unauthorised alterations, disclosure or destruction of information that we hold.
Our security measures include:
- encryption of our services and data;
- review our information collection, storage and processing practices, including
physical security measures;
- restrict access to personal access to personal information to Gradfuel employees,
contractors and agents who need to know that information in order to process it for us and who are subject to
contractual confidentiality and processing obligations. They may be disciplined or their contract terminated if
they fail to meet these obligations; and
- internal policies setting out our data security approach and training for
employees.
Additional Services for Website
Push notifications
If you use the Gradfuel Website or Portal, you may also consent to push notifications,
text messages, alerts, emails or other types of messages directly sent to you outside or inside of Gradfuel to
your mobile device or desktop browser. If you declare your consent to receive such messages a device token will be
generated, which will be associated with your device.
Marketing and Advertising
Online Behavioural Advertising
We partner with third-party advertising networks so that we and other advertisers can
display advertising which is more relevant to you and your interests on our Web site or on other sites that you
visit and assess the performance of that advertising. We and our ad network partners may utilise cookies or web
beacons along with other codes such as your Identifier for Advertising (IFA) or Android ID for your phone to
better understand your interests from the web pages you interact with and the search terms you use on our site to
build a picture of the category of interests or preferences you have and to provide advertisements about goods and
services that may be of interest to you. Please note that if you opt-out you will continue to receive generic
advertising that has not been targeted to you and your interests.
Your Rights
You have the following rights:
- the right to ask what personal data that we hold about you at any time, subject
to a fee specified by law;
- the right to ask us to update and correct any out-of-date or incorrect personal
data that we hold about you free of charge; and
- (as set out above) the right to opt out of any marketing communications that we
may send you.
- the right to erasure (the right to be forgotten), i.e. to have all your data removed from our system.
You have the option to request this verbally in writing and Gradfuel have one month to respond to this request.
- Right to data portability, this allows an individual to obtain and reuse their data for their own use
across different services or platforms. Gradfuel must provide this data in an electronically and easily readable format.
If you wish to exercise any of the above rights, please contact us using the contact
details set out below.
Children and minors
Gradfuel is not directed towards individuals under the age of eighteen (18), however we
are aware due to the nature of some of the job offerings, those between 14 and 18 may use the Services.
Individuals under the age of thirteen (13) are expressly prohibited from using Gradfuel
Website and Portal, unless parental consent is provided and we are notified.
Third Party Privacy Practices
This Privacy Policy does not address, and we are not responsible for, the privacy,
information or other practices of any third parties to which the Gradfuel website and portal link. The inclusion
of a link on the Website or Portal does not imply endorsement of the linked site or service by us. Please note
that we are not responsible for the collection, usage and disclosure policies and practices (including the data
security practices) of other organisations or any other software application developer or provider, social media
platform, operating system or wireless service provider, or device manufacturer, including any Personal
Information you disclose to other organisations through or in connection with the Portal or our Social Media
Pages.
Please note that although we require customers who use our services, such as employers
seeking to recruit staff, to agree to use the information made available solely for recruitment-related purposes,
we do not control their use of any information that they have access to as part of receiving our services. Please
be aware your current employer may be a customer of Gradfuel. Although it is a requirement of our Contract and
Terms and Conditions of Gradfuel not to use Personal Information for any purpose other than to obtain a job, we
cannot restrict the customers who access profiles on our database and cannot be held responsible for any
eventuality.
Who to contact about your Personal Information
The data controller responsible for your information is Gradfuel.
If you have any questions about this policy or our use of your Personal Information you
can email: [email protected] or write to the Data Protection Officer, The Old Chapel, Union Way,
Witney, England, OX28 6HD. We will provide your data to you within 30 days.
If you do not think we are handling your Personal Information adequately, you have the
right to lodge a complaint with the Information Commissioner’s Office. Further information, including
contact details, are available at ico.org.uk.
Changes to Privacy Policy
We review this Privacy Policy regularly and reserve the right to make changes at any
time to take account of changes in our business and legal requirements. We will place updates on our
website.
Please view the “Effective from” date at the top of these terms to see when
it was last revised.
The Site is operated by SBV Recruitment Ltd. We are registered in England and Wales
under company number 11821953 and have Our registered office at The Old Chapel, Union Way, Witney,
England, OX28 6HD.
